Last Updated: June 1, 2025

Thank you for shopping at SmoothGlove. We are committed to delivering your order to you in a timely and efficient manner. Please review our shipping policy below for important information regarding the shipment of your SmoothGlove.

1. Order Processing Time

All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

  • Please note: Order processing times may be extended during peak seasons, sales events, or due to unforeseen circumstances.

2. Shipping Rates & Delivery Estimates


Shipping charges for your order will be calculated and displayed at checkout.

We offer various shipping options to meet your needs. Delivery estimates are from the time of shipment, not from the time of order placement.

Please note: Delivery delays can occasionally occur due to unforeseen circumstances, customs procedures, or carrier issues.

UAE

Shipping Method: Standard Shipping

Estimated Delivery: 1-3 business days

Cost: Calculated at checkout

GCC Countries (Saudi Arabia, Kuwait, Bahrain, Qatar, Oman)

Shipping Method: Standard International

Estimated Delivery: 3-7 business days

Cost: Calculated at checkout

International Destinations (Outside GCC)

Shipping Method: Standard International

Estimated Delivery: 7-14 business days (can vary significantly by destination)

Cost: Calculated at checkout

3. Customs, Duties, and Taxes

SmoothGlove is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (tariffs, taxes, etc.) are the responsibility of the customer. We recommend checking with your local customs office for more information regarding potential duties and taxes before placing your order.

4. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.

5. Damaged or Lost Packages

SmoothGlove is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

If your package is lost in transit, please contact us at contact@smoothglove.com and we will assist you in contacting the carrier.

6. Incorrect Shipping Address


It is the customer’s responsibility to ensure the shipping address is correct. If a package is returned to us due to an incorrect or undeliverable address provided by the customer, the customer will be responsible for the reshipment cost. Please double-check your address details carefully at checkout.

7. Contact Us

If you have any questions about our Shipping Policy, please contact us: